Shipping policy

At SilentGuard, we believe in smooth nights — and that starts with a smooth delivery.

🚚 Processing & Shipping Time

Orders are processed within 24 hours after your purchase.
Once shipped, delivery takes about 5-7 business days, though most orders arrive sooner.

We partner with reliable international fulfillment centers to bring you high-quality products directly — this allows us to offer you the best prices while keeping shipping free.

🌍 Worldwide free shipping

We proudly offer free worldwide shipping on all orders — no minimum spend, no hidden costs.

🌐 International Fulfillment (How It Works)

Our products are shipped directly from our trusted production partner overseas.
Here’s what to expect:

  • After placing your order, you’ll receive a confirmation email

  • Once your item ships, you’ll receive a tracking number with real-time updates

  • Your order will arrive at your doorstep within 5-7 business days, depending on your location

💡 By shipping directly from our production partner, we deliver the highest quality at the best possible price.
No unnecessary middlemen. No extra shipping, warehousing or handling costs.
Just smart, streamlined logistics — and more value for you.

Don’t worry — we’ll keep you updated every step of the way.

⏰ On-Time Delivery Guarantee

We aim to deliver all orders on or before the estimated delivery date.
If your order arrives later than expected, please contact us at support@silentguard.com. We’ll refund 10% of your purchase as compensation for the delay.

📦 Lost or Undelivered Packages

If your order hasn't arrived within 35 days of the order date, contact us.
We’ll investigate the issue and offer a full refund or a replacement, whichever you prefer.

❓Need help?

We’re always here to support you.
Just email support@silentguard.com and we’ll get back to you as soon as possible.